We strive to provide a customer satisfaction service on this site, and we are able to provide you with better and faster assistance if you encounter any issues. This depends on your adherence to the following:
Due to hygiene reasons, we do not offer exchanges or returns on our accessories.
To return a product, the customer must inspect the order with a courier representative upon delivery. If there is any damage to the package or packaging, the customer must file a return report before receiving the product. Returns made after receiving the product claiming damage during shipping will not be accepted.
NOTE: DAMAGED PRODUCTS MUST BE REPORTED TO US WITHIN 24 HOURS.
Please report any issues you encounter using the contact information on our website. We aim to minimize the risk of problems arising from missing information by informing users about our user-friendly product, which is a first-time user. In this context, before concluding that the product is defective or not working, please try to use our products correctly by fully using the instructions given to you regarding product use and the information that will be provided upon your application.